Khalis Bazar (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you visit www.khalisbazar.com or place an order, how we use it, and the choices you have. By using our website, you agree to this policy.

1. Information We Collect

Information you give us

  • Name, phone number, and email address
  • Delivery and billing address
  • Order details and messages you send us (through forms, email, or WhatsApp)
  • Account details, if you create an account

Information collected automatically

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent, and links clicked
  • Cookies and similar technologies (see section 6)

Payment information
We do not store your full card or banking details on our servers. Online payments are handled by secure third-party payment providers. For Cash on Delivery, bank transfer, Easypaisa, or JazzCash, we only keep the transaction details needed to confirm your order.

2. How We Use Your Information

  • To process, pack, and deliver your orders
  • To contact you about your order, refunds, or support requests
  • To manage your account
  • To improve our website, products, and customer service
  • To send offers, updates, and newsletters, only if you have agreed (you can opt out at any time)
  • To prevent fraud and keep our website secure
  • To meet legal and accounting requirements

3. How We Share Your Information

We do not sell your personal information. We share it only when needed with:

  • Courier and delivery partners, so they can deliver your order
  • Payment providers, to process your payment
  • Service providers, such as website hosting, email, and analytics tools, who work on our behalf
  • Authorities, if required by law

These parties may only use your information to provide their services to us.

4. Analytics and Marketing Tools

We may use tools such as [Google Analytics and Meta Pixel] to understand how visitors use our site and to show relevant ads. These tools may collect information through cookies. You can control cookies through your browser settings.

5. Data Retention

We keep your information only as long as needed for the purposes in this policy, including order history, accounting, and legal requirements. After that, we delete or anonymize it.

6. Cookies

Cookies are small files stored on your device. We use them to keep items in your cart, remember your preferences, and analyze site traffic. You can disable cookies in your browser, but some parts of the website may not work properly.

7. Data Security

We use reasonable technical and organizational measures to protect your information, including secure hosting and [SSL encryption]. However, no method of online transmission is completely secure, so we cannot guarantee absolute security.

8. Your Rights and Choices

You may ask us to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your information, where we are not legally required to keep it
  • Stop sending you marketing messages

To make a request, contact us using the details below. We may need to verify your identity first.

9. Children’s Privacy

Our website is not intended for children under 13 [or 18, as you prefer]. We do not knowingly collect information from children. If you believe a child has given us information, please contact us and we will delete it.

10. Third-Party Links

Our website may link to other sites, such as social media pages. We are not responsible for their privacy practices, so please read their policies.

11. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

12. Contact Us

Khalis Bazar
Email: info@khalisbazar.com
WhatsApp: +92 336 1516297
Address: Lahore, Pakistan.